{"id":459,"date":"2016-03-19T17:34:19","date_gmt":"2016-03-19T12:04:19","guid":{"rendered":"https:\/\/www.createagile.com\/blog\/?p=459"},"modified":"2020-10-19T20:57:19","modified_gmt":"2020-10-19T15:27:19","slug":"magento-2-tutorial-store-management-essentials","status":"publish","type":"post","link":"https:\/\/www.createagile.com\/blog\/magento-2-tutorial-store-management-essentials\/","title":{"rendered":"Magento 2 tutorial: store management essentials"},"content":{"rendered":"<p class=\"lede\">This guide will provide you with the essential knowledge required to set up a simple ecommerce store with Magento 2. W&#8217;ll be looking at configuration via the Magento 2 administration panel in particular.<\/p>\n<p>Many of you will have had experience with either Magento 1 or another ecommerce platform, and therefore will quickly recognise the terminology and concepts used in this guide.<\/p>\n<p>However, if you are new to both Magento and ecommerce in general, we have included a glossary at the end of this guide to help explain the various expressions and concepts introduced in this guide.<\/p>\n<p>This guide will assume that you have the following available:<\/p>\n<ul>\n<li>A Magento 2 CE or EE instance installed either locally or with a web host<\/li>\n<li>Basic knowledge of eCommerce<\/li>\n<li>Basic knowledge of using a content management system (CMS)<\/li>\n<\/ul>\n<p>Lastly, a quick disclaimer: please note that this guide was first published ahead of Magento 2 General Availability and therefore may be subject to subject amendments.<\/p>\n<p><strong>1.\u00a0<\/strong><a>Navigating\u00a0the administration<\/a><\/p>\n<p>One of the most significant updates to Magento in its second edition is the administration panel, which has been greatly improved.<\/p>\n<p>The main navigation has been redesigned vertically on the left-hand side and will display a sub-navigation upon click. This new administration system and navigation are touch-friendly and responsive so you can access it on your tablet or mobile device.<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/stores.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-460 aligncenter\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/stores.png\" alt=\"Magento stores\" width=\"600\" height=\"709\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/stores.png 600w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/stores-254x300.png 254w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<p>If you\u2019ve previously used Magento 1.X then the new Magento 2 navigation in the administration may take some time to get used to, but it is a considerable improvement.<br \/>\nThe navigation is now structured in a more intuitive way, making it easier for admins to manage their online store(s).<\/p>\n<h2 id=\"2-general-configuration\"><a>General Configuration<\/a><\/h2>\n<p>The\u00a0<strong>Configuration<\/strong>\u00a0section within the Magento 2 administration allows you to configure details such as your company information, domain, payment details, and shipping cost. You can find the\u00a0<strong>Configuration<\/strong>\u00a0section within\u00a0<strong>Store<\/strong>\u00a0under the\u00a0<strong>Settings<\/strong>\u00a0section.<\/p>\n<p>At first sight, the panel may seem overwhelming, with a comprehensive set of configurations seemingly required in order to get going with your store. However, only a few of the settings are essential to begin selling your products and\/or services online. In this guide, we\u2019ll concentrate on these settings, and leave the more in-depth configurations for another time. This means that we\u2019ll focus on the <strong>General<\/strong>\u00a0and\u00a0<strong>Sales<\/strong>\u00a0sections of the\u00a0<strong>Configuration<\/strong>.<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/Configuration.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-461 aligncenter\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/Configuration.png\" alt=\"Magento Configuration\" width=\"1024\" height=\"524\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/Configuration.png 1024w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/Configuration-300x154.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/Configuration-768x393.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>The\u00a0<strong>Configuration<\/strong>\u00a0section within Magento allows you to alter settings on up to 4 levels \u2013 Global, Website, Store, and Store view. For simplicity, we\u2019ll set up a simple transactional website with just one store.<\/p>\n<p>When you first land on the\u00a0<strong>Configuration<\/strong> section you\u2019ll see the\u00a0<strong>General<\/strong>\u00a0section open, which is where we\u2019ll start.<\/p>\n<p>Under\u00a0<strong>Country Options<\/strong>\u00a0set the\u00a0<strong>Default Country<\/strong>, e.g. United Kingdom. You can also set the countries from which you will allow purchases under\u00a0<strong>Allow Countries<\/strong>. By default, all countries are selected.<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/are-selected.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-462 aligncenter\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/are-selected.png\" alt=\"\" width=\"1024\" height=\"352\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/are-selected.png 1024w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/are-selected-300x103.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/are-selected-768x264.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>In the same section, you\u2019ll find the sub-header <strong>Store Information<\/strong>, which is where you should enter your company details.<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/company-details.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-463\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/company-details.png\" alt=\"\" width=\"1024\" height=\"539\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/company-details.png 1024w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/company-details-300x158.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/company-details-768x404.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>That\u2019s it, but before we move on remember to click\u00a0<strong>Save Config<\/strong>.<\/p>\n<p><em><strong>Web and URLs<\/strong><\/em><\/p>\n<p>Next, we\u2019ll move onto the <strong>Web<\/strong>\u00a0sub-menu on your left, where we\u2019ll look at some basic settings around URLs. Set the\u00a0<strong>Base URL<\/strong>, which will be your domain (this may already have been set when you installed Magento).<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/installed-Magento.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-464\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/installed-Magento.png\" alt=\"\" width=\"1024\" height=\"330\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/installed-Magento.png 1024w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/installed-Magento-300x97.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/installed-Magento-768x248.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>If you have an SSL certificate for your site (highly recommended), set the\u00a0<strong>Secure Base URL<\/strong>, which will be the same as your domain. However, it will have https:\/\/ rather than http:\/\/ (this may already have been set when you installed Magento).<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/installed-Magento-2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-465\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/installed-Magento-2.png\" alt=\"\" width=\"1024\" height=\"225\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/installed-Magento-2.png 1024w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/installed-Magento-2-300x66.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/installed-Magento-2-768x169.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>If you have an SSL certificate for your site, set both\u00a0<strong>Use Secure URLs on Storefront<\/strong>\u00a0and\u00a0<strong>Use Secure URLs<\/strong>\u00a0in Admin to\u00a0<em>Yes<\/em>.<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/admin-to-yes.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-466\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/admin-to-yes.png\" alt=\"\" width=\"911\" height=\"158\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/admin-to-yes.png 911w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/admin-to-yes-300x52.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/admin-to-yes-768x133.png 768w\" sizes=\"auto, (max-width: 911px) 100vw, 911px\" \/><\/a><\/p>\n<p>Don\u2019t forget to click\u00a0<strong>Save Config<\/strong>\u00a0before you move on.<\/p>\n<p><em><strong>Design<\/strong><\/em><\/p>\n<p>Next we\u2019ll look at the\u00a0<strong>Design<\/strong>\u00a0sub-menu on your left where you can set your site theme and logo amongst other things. Under\u00a0<strong>Design Theme<\/strong>\u00a0you can set your chosen design (e.g. if you\u2019ve got a theme developed or have bought a pre-built theme). Magento 2 offers a native responsive theme, so you can easily get started.<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/get-started.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-467\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/get-started.png\" alt=\"\" width=\"1024\" height=\"244\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/get-started.png 1024w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/get-started-300x71.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/get-started-768x183.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>Under\u00a0<strong>HTML Head<\/strong>\u00a0you can upload your favicon and set the default title of your store, as well as some default metadata for your site.<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/for-your-site.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-468\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/for-your-site.png\" alt=\"\" width=\"1024\" height=\"613\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/for-your-site.png 1024w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/for-your-site-300x180.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/for-your-site-768x460.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p><strong><em>SEO<\/em><\/strong><\/p>\n<p>Under\u00a0<strong>Search Engine Robots<\/strong>, ensure the\u00a0<strong>Default Robots<\/strong>\u00a0is set to\u00a0<em>Index, Follow<\/em>. This is so that search engines will index your website.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/index-your-website-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-470\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/index-your-website-1.png\" alt=\"\" width=\"1024\" height=\"337\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/index-your-website-1.png 1024w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/index-your-website-1-300x99.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/index-your-website-1-768x253.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>In the\u00a0<strong>Header<\/strong>\u00a0section you can upload your\u00a0<strong>Logo Image<\/strong>\u00a0and set its width and height as well as alt text for the logo.<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/the-logo.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-471\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/the-logo.png\" alt=\"\" width=\"1024\" height=\"322\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/the-logo.png 1024w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/the-logo-300x94.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/the-logo-768x242.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>Under\u00a0<strong>Footer<\/strong>\u00a0you can ensure the footer details are tailored to your business. For example:\u00a0<em>Copyright \u00a9 2015 Fantastic T-shirts Ltd. All rights reserved<\/em>.<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/reserved.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-472\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/reserved.png\" alt=\"\" width=\"1024\" height=\"169\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/reserved.png 1024w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/reserved-300x50.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/reserved-768x127.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>Finally for\u00a0<strong>Design<\/strong>\u00a0you need to make sure you add your\u00a0<strong>Logo Image<\/strong>\u00a0again under the\u00a0<strong>Emails<\/strong>\u00a0section so that your brand is displayed on transactional emails.<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/emails.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-473\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/emails.png\" alt=\"\" width=\"1024\" height=\"356\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/emails.png 1024w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/emails-300x104.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/emails-768x267.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>As before, don\u2019t forget to click\u00a0<strong>Save Config<\/strong>.<\/p>\n<p><em><strong>Currency<\/strong><\/em><\/p>\n<p>Next, let\u2019s look at currency. You can change these settings under\u00a0<strong>Currency Setup<\/strong>\u00a0in the sub-menu on the left. For this guide we\u2019ll assume you\u2019ll only sell in one currency, and you\u2019ll therefore only need to configure the following two settings:<\/p>\n<ul>\n<li><em>Base Currency<\/em>\u00a0\u2013 this is currency you\u2019ll receive payment in<\/li>\n<li><em>Default Display Currency<\/em>\u00a0\u2013 in this instance this should be set to the same as\u00a0<strong>Base Currency<\/strong><\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/currency.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-474\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/currency.png\" alt=\"\" width=\"1024\" height=\"200\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/currency.png 1024w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/currency-300x59.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/currency-768x150.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>Remember to click\u00a0<strong>Save Config<\/strong>\u00a0when ready.<\/p>\n<p><em><strong>Emails<\/strong><\/em><\/p>\n<p>In the\u00a0<strong>Store Email Addresses<\/strong>\u00a0sub-menu on your left you can set\u00a0<strong>Sender Name<\/strong>\u00a0and\u00a0<strong>Sender Emails<\/strong>\u00a0which will be used when Magento sends transactional emails to your customers. As a minimum you should set your Sender Name and Sender Emails for the following:<\/p>\n<ul>\n<li><em>General contact<\/em><\/li>\n<li><em>Sales representative<\/em><\/li>\n<li><em>Customer support<\/em><\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/support.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-475\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/support.png\" alt=\"\" width=\"1024\" height=\"164\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/support.png 1024w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/support-300x48.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/support-768x123.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>Again, don\u2019t forget to\u00a0<strong>Save Config<\/strong>, to ensure your settings are saved.<\/p>\n<p><strong><em>Sales<\/em><\/strong><\/p>\n<p>Once all the above settings have been set or amended, you can move onto the\u00a0<strong>Sales\u00a0<\/strong>section, which will look at the specifics that allow your customers to purchase from your website. We\u2019ll leave the tax settings for the moment and address that in one of the following chapters of this guide titled\u00a0<strong>Tax Management<\/strong>.<\/p>\n<p>So the first sub-menu we\u2019ll look at is Shipping Settings. Here you need to set the origin as your warehouse or the location from which your products are shipped.<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/shipped.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-476\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/shipped.png\" alt=\"\" width=\"833\" height=\"348\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/shipped.png 833w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/shipped-300x125.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/shipped-768x321.png 768w\" sizes=\"auto, (max-width: 833px) 100vw, 833px\" \/><\/a><\/p>\n<h2 id=\"sales_configuration\"><a>Sales Configuration<\/a><\/h2>\n<p>Magento enables the user to manage the sale of each order. This can be done manually with native Magento functionality. In this section, we will discuss how to configure the shipping methods and default payment gateways, and what is required to get them up and running to take payment for your first order.<\/p>\n<p><em><strong>Shipping<\/strong><\/em><\/p>\n<p>Next we\u2019ll look at the\u00a0<strong>Shipping Methods<\/strong>\u00a0sub-menu where you can give your customers some delivery options. In this guide we\u2019ll show you how to set up a\u00a0<strong>Flat Rate<\/strong>\u00a0shipping method and a\u00a0<strong>Free Shipping<\/strong> option if your customers spend above a certain amount (see\u00a0<strong>Minimum Order Amount<\/strong> below). More advanced configuration is available, such as\u00a0<strong>Table Rates<\/strong>\u00a0and direct integration with couriers such as DHL and DPD. However, this will be addressed in a future guide.<\/p>\n<p>First we\u2019ll look at\u00a0<strong>Free Shipping<\/strong>. This is a great way of enticing your customers to spend a bit extra by offering free shipping if they spend over a specified amount, e.g. \u00a3100. To activate this:<\/p>\n<ul>\n<li><em>Enabled<\/em>\u00a0\u2013 change to yes<\/li>\n<li><em>Title<\/em>\u00a0\u2013 set this to what you want your customers to read on the checkout, e.g. Free shipping next day<\/li>\n<li><em>Method<\/em>\u00a0\u2013 as with Title this will be displayed to the customer as well, as per screenshot<\/li>\n<li><em>Minimum order amount<\/em>\u00a0\u2013 this is where you set the amount you want your customers to spend before this option is available. You should only enter the number, and not the currency symbol as this setting can, in theory, be used by multiple currencies when used with multi-store<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/multistore.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-477\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/multistore.png\" alt=\"\" width=\"884\" height=\"227\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/multistore.png 884w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/multistore-300x77.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/multistore-768x197.png 768w\" sizes=\"auto, (max-width: 884px) 100vw, 884px\" \/><\/a><\/p>\n<p>That\u2019s all you need to do to set up a\u00a0<strong>Free Shipping<\/strong>\u00a0option for your customers. Now let\u2019s move onto the\u00a0<strong>Flat<\/strong>\u00a0<strong>Rate<\/strong>\u00a0option, which will give you the opportunity to set a fixed shipping price per item or order. This is straightforward to set-up:<\/p>\n<ul>\n<li><em>Enabled<\/em>\u00a0\u2013 change to Yes<\/li>\n<li><em>Title<\/em>\u00a0\u2013 set this to what you want your customers to read on the checkout, e.g.\u00a0<em>2\u20133 working day delivery<\/em><\/li>\n<li><em>Method<\/em>\u00a0\u2013 as with Title, this will be displayed to the customer as well, as per screenshot<\/li>\n<li><em>Type<\/em>\u00a0\u2013 set the shipping fee to be calculated\u00a0<em>Per Item<\/em>\u00a0or\u00a0<em>Per Order<\/em><\/li>\n<li><em>Price<\/em>\u00a0\u2013 set what you want to charge for delivery, again please only enter the number, and not the currency symbol<\/li>\n<li><em>Calculate<\/em>\u00a0<em>handling\u00a0fee\u00a0<\/em>\u2013 if you want to charge an order handling fee you can set this to be a flat fee per order or a percentage value of your order<\/li>\n<li><em>Handling\u00a0fee<\/em>\u00a0\u2013 if you leave this blank, your customers will not be charged an order handling fee. If you wish to charge an order handling fee, simply add the numeric value of the flat fee or percentage you want to charge (e.g. for \u00a310, just add \u2018<em>10<\/em>\u2019 with no currency symbol \u2013 and for e.g. 6%, just add\u00a0<em>0.06<\/em>)<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/just-add.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-478\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/just-add.png\" alt=\"\" width=\"747\" height=\"439\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/just-add.png 747w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/just-add-300x176.png 300w\" sizes=\"auto, (max-width: 747px) 100vw, 747px\" \/><\/a><\/p>\n<p>That\u2019s all you need to do to provide your customers with essential delivery methods.<\/p>\n<p><strong><em>Payments<\/em><\/strong><\/p>\n<p>So with shipping configured, let\u2019s look at payments, and the sub-header\u00a0<strong>Payment <\/strong><strong>Methods<\/strong>. As this is just an introductory guide, we\u2019ve only provided simple instructions to get started with configuring\u00a0<strong>PayPal Express Checkout<\/strong>. Other payment gateways such as\u00a0<strong>Braintree<\/strong>\u00a0are also provided natively with Magento 2, and we\u2019ll provide more information in a later guide should you require this.<\/p>\n<p>First of all you should set the\u00a0<strong>Merchant<\/strong>\u00a0<strong>Location<\/strong>\u00a0to the country where you as a merchant are based. This should pick up the\u00a0<strong>Default<\/strong>\u00a0<strong>Country<\/strong>\u00a0you set in the\u00a0<strong>General<\/strong>\u00a0configuration earlier in this guide, however, you can change it if needed.<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/needed-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-480\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/needed-1.png\" alt=\"\" width=\"1024\" height=\"127\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/needed-1.png 1024w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/needed-1-300x37.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/needed-1-768x95.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>Next, we\u2019ll look at the PayPal set-up under the\u00a0<strong>PayPal Express Checkout<\/strong>\u00a0section. Expand the accordion and you will see a Configure button, click this and it will display both\u00a0<strong>Required PayPal Settings<\/strong>\u00a0and\u00a0<strong>Basic Settings \u2013 PayPal Express Checkout<\/strong>.<\/p>\n<p><strong>Required PayPal Settings<\/strong>\u00a0is all we need to look at. Simply enter your email associated with your PayPal Merchant account and click\u00a0<em>Get Credentials from PayPal<\/em>.<\/p>\n<p>This will open a separate window where you can login to your PayPal Merchant account. Once logged in you will see the\u00a0<strong>API<\/strong>\u00a0<strong>Username<\/strong>,\u00a0<strong>API<\/strong>\u00a0<strong>Password<\/strong>, and\u00a0<strong>API<\/strong>\u00a0<strong>Signature<\/strong>, which can be copied and pasted into the Magento admin fields.<\/p>\n<p>After you\u2019ve entered this information you need to\u00a0<strong>Save<\/strong>\u00a0<strong>Config<\/strong>\u00a0before being able to enable PayPal Express as a payment option by changing\u00a0<strong>Enable this Solution<\/strong>\u00a0to\u00a0<em>Yes<\/em>.<\/p>\n<p><strong><em>Tax management<\/em><\/strong><\/p>\n<p>With PayPal Express set-up, you\u2019re getting closer to accepting payments on your site. Before we get into creating your products, we need to make sure you\u2019ve got some basic tax rules in place. How you set this up will depend on a few factors such as:<\/p>\n<ul>\n<li>Country you\u2019re selling to\/from<\/li>\n<li>Products you\u2019re selling (some countries have tax reductions on certain types of products such as food items)<\/li>\n<li>Customer type (e.g. some companies may not have to pay tax on products they buy).<\/li>\n<\/ul>\n<p>In some countries there are more considerations. However, for this guide we\u2019ll look at just setting up one basic rule for the UK market, which is a 20% VAT for all products.<\/p>\n<p>First you need to verify a couple of settings in Magento Configuration, by clicking on<em>Stores &gt; Configuration &gt; Sales &gt; Tax<\/em>. There are plenty of configuration possibilities here, so double check with your accounts team to ensure everything meets your requirements. For now, we\u2019ll just look at the essentials you need to check \/ change.<\/p>\n<p>Calculation settings<\/p>\n<p>The default setting assumes you add product prices without VAT, and that Magento will add the tax for you.<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/tax.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-481\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/tax.png\" alt=\"\" width=\"1024\" height=\"596\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/tax.png 1024w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/tax-300x175.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/tax-768x447.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>Default tax destination calculation<\/p>\n<p>Change\/verify that this is set to United Kingdom (or the country you\u2019re selling in).<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/selling-in.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-482\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/selling-in.png\" alt=\"\" width=\"1024\" height=\"209\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/selling-in.png 1024w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/selling-in-300x61.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/selling-in-768x157.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>Price display settings<\/p>\n<p>Set this to Including Tax for\u00a0<strong>Display Product Prices in Catalog<\/strong>\u00a0if you\u2019re a B2C company and selling directly to customers.<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/support.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-475\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/support.png\" alt=\"\" width=\"1024\" height=\"164\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/support.png 1024w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/support-300x48.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/support-768x123.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>Shopping cart display settings<\/p>\n<p>If you want to display the prices including tax\/VAT on the cart and checkout, change both\u00a0<strong>Display Prices<\/strong>\u00a0and\u00a0<strong>Display Subtotal<\/strong>\u00a0to\u00a0<em>Including Tax<\/em>. If the above is changed you should also set\u00a0<strong>Include Tax in Grand Total<\/strong>\u00a0to\u00a0<em>Yes<\/em>.<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/Yes.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-484\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/Yes.png\" alt=\"\" width=\"1024\" height=\"459\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/Yes.png 1024w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/Yes-300x134.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/Yes-768x344.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>Order, invoice, credit memos display settings<\/p>\n<p>For this, we recommend replicating the settings you made for\u00a0<strong>Shopping Cart Display Settings<\/strong>\u00a0in the previous step.<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/step.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-485\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/step.png\" alt=\"\" width=\"1024\" height=\"459\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/step.png 1024w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/step-300x134.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/step-768x344.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p><strong>Configuration<\/strong>\u00a0checks completed, you can now create the VAT tax rule, which you can find under\u00a0<strong>Tax<\/strong>\u00a0<strong>Management<\/strong>\u00a0(Taxes) in the\u00a0<strong>Stores<\/strong>\u00a0section in the main navigation. In Magento 2, it is much quicker to set this up than in Magento 1 as you can create\u00a0<strong>Tax Zones and Rates<\/strong>\u00a0while you create your rule. So let\u2019s click on\u00a0<strong>Tax<\/strong>\u00a0<strong>Rules<\/strong>, followed by\u00a0<strong>Add New Tax Rule<\/strong>.<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/tax-rule.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-486\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/tax-rule.png\" alt=\"\" width=\"359\" height=\"209\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/tax-rule.png 359w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/tax-rule-300x175.png 300w\" sizes=\"auto, (max-width: 359px) 100vw, 359px\" \/><\/a><\/p>\n<p>Add the name of your Tax Rule, e.g. VAT and then click the\u00a0<strong>Add New Tax Rate<\/strong>\u00a0link below the\u00a0<strong>Tax Rate<\/strong>.<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/tax-rate.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-487\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/tax-rate.png\" alt=\"\" width=\"1024\" height=\"168\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/tax-rate.png 1024w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/tax-rate-300x49.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/tax-rate-768x126.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>Clicking on the\u00a0<strong>Add New Tax Rate<\/strong>\u00a0will open an overlay where you can enter your new<strong>Tax Rate<\/strong>, and you have to simply add the following:<\/p>\n<ul>\n<li><em>Tax Identifier<\/em>\u00a0\u2013 VAT (or whatever you want to call the rule)<\/li>\n<li><em>Zip\/Post is Range<\/em>\u00a0\u2013 Leave checkbox unchecked<\/li>\n<li><em>Zip\/Post Code<\/em>\u00a0\u2013 Leave the \u2018*\u2019 here as it will apply to all postcodes<\/li>\n<li><em>Country<\/em>\u00a0\u2013 Select United Kingdom<\/li>\n<li><em>Rate percent<\/em>\u00a0\u2013 Add \u201920\u2019<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/add-20.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-488\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/add-20.png\" alt=\"\" width=\"1024\" height=\"383\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/add-20.png 1024w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/add-20-300x112.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/add-20-768x287.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>Now you\u2019ve created a new\u00a0<strong>Tax Rate<\/strong>\u00a0called VAT at 20% (or the rate that\u2019s applicable to you), then all you have to do is to click\u00a0<strong>Save Rule<\/strong>.<\/p>\n<h2 id=\"category_administration\"><a>Category administration<\/a><\/h2>\n<p>The category section of Magento 2 allows you to control how products are organized and are structured.<\/p>\n<p>To manage the categories go to\u00a0<em>Products &gt; Categories<\/em>\u00a0and you will see 2 sections:<\/p>\n<ul>\n<li><em>Category structure<\/em>\u00a0\u2013 On the left, the category structure is displayed. You can see all categories and their sub-categories<\/li>\n<li><em>Category detail<\/em>\u00a0\u2013 On the right, you have the category detail section where you can edit the category specific information<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/sections.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-489\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/sections.png\" alt=\"\" width=\"243\" height=\"392\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/sections.png 243w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/sections-186x300.png 186w\" sizes=\"auto, (max-width: 243px) 100vw, 243px\" \/><\/a><\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/new-root.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-490\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/new-root.png\" alt=\"\" width=\"1024\" height=\"779\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/new-root.png 1024w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/new-root-300x228.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/new-root-768x584.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p><em><strong>Setting up a new root category<\/strong><\/em><\/p>\n<p>We\u2019ll run through how to setup a new root category. Once you have navigated to\u00a0<em>Products &gt; Categories<\/em>\u00a0you should see the empty fields to create a new category (see above image). Give this category a name and change the\u00a0<strong>Is Active<\/strong>\u00a0to\u00a0<em>Yes<\/em>.<\/p>\n<p>All other info on this tab is optional so for now you can skip over this. The final thing you need to set is\u00a0<strong>Include in Navigation Menu<\/strong>. If you want this to appear in your menu on the site then change this to\u00a0<em>Yes<\/em>.<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/to-yes.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-491\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/to-yes.png\" alt=\"\" width=\"1024\" height=\"563\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/to-yes.png 1024w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/to-yes-300x165.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/to-yes-768x422.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>Once this is done click\u00a0<strong>Save Category<\/strong>\u00a0and the category is now set-up. Once you\u2019ve set up a Root Category, you can create multiple sub-categories by simply clicking on the category where you want to add the\u00a0<strong>subcategory<\/strong>, and click Add Subcategory \u2013 then simply follow the same process as above to complete the subcategory.<\/p>\n<h2 id=\"product_administration\"><a>Product administration<\/a><\/h2>\n<p>Now you\u2019ve got your categories, you\u2019ll want to start filling it with your awesome products. To do this navigate to\u00a0<em>Products &gt; Catalog<\/em>.<\/p>\n<p>There you will see the\u00a0<strong>Add Product<\/strong>\u00a0button. Click on this to create your first product.<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/first-product.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-492\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/first-product.png\" alt=\"\" width=\"916\" height=\"790\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/first-product.png 916w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/first-product-300x259.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/first-product-768x662.png 768w\" sizes=\"auto, (max-width: 916px) 100vw, 916px\" \/><\/a><\/p>\n<p>On this page you will see the general information needed for the product. Below you can see the information for a silver keyboard that we are creating.<\/p>\n<p>The only required fields for this section are\u00a0<strong>Name<\/strong>,\u00a0<strong>SKU<\/strong>, and\u00a0<strong>Price<\/strong>. We have put this product straight into the \u2018Sale\u2019 category, but you can easily add the product into more categories by typing in the category name. Alternatively you can create new categories on the fly by clicking\u00a0<strong>New Category<\/strong>.<\/p>\n<p>And that is all you need to create a new product! Be sure to hit the\u00a0<strong>Save<\/strong>\u00a0button to complete the set-up.<\/p>\n<p>All this info can be edited at anytime \u2013 just locate the product in the catalog screen and click it to open up the product info.<\/p>\n<p>Above we showed you how to create a simple product. You can set up a few different types of product, which can be done by clicking on the arrow next to the Add Product button and then selecting one of the below options:<\/p>\n<ul>\n<li><em>Simple<\/em>\u00a0\u2013 A product with no variables and only one choice to buy e.g The Lion King DVD.<\/li>\n<li><em>Configurable<\/em>\u00a0\u2013 A product that has different choices, sizes, colours, materials, or specs etc. For example, a T-shirt that comes in Red, Blue and Green and can be size S, M, L or XL.<\/li>\n<li><em>Grouped<\/em>\u00a0\u2013 A group of products which can be a selection of the above types. They will appear as separate products in the customer\u2019s basket.<\/li>\n<li><em>Virtual<\/em>\u00a0\u2013 When the customer won\u2019t be sent anything but is given, for example, &#8216;credits&#8217; to use on your site.<\/li>\n<li><em>Bundle<\/em>\u00a0\u2013 This is a product where you can add other products to it, for example adding RAM, then a hard drive to a laptop.<\/li>\n<li><em>Downloadable<\/em>\u00a0\u2013 A product that, once purchased, can be downloaded, like a document or PC game.<\/li>\n<li><em>Gift card<\/em>\u00a0\u2013 A gift card that can be used for your products.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/add-product.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-493\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/add-product.png\" alt=\"\" width=\"180\" height=\"342\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/add-product.png 180w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/add-product-158x300.png 158w\" sizes=\"auto, (max-width: 180px) 100vw, 180px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>These options should allow you to set up any type of product you want to sell.<\/p>\n<h2 id=\"content_pages\"><a>Content pages<\/a><\/h2>\n<p>Adding and managing your amazing content via a content page is very easy; simply navigate to\u00a0<em>Content &gt; Pages<\/em>. Here you can create a new page with any content you like.<\/p>\n<p>Click\u00a0<strong>Add New Page<\/strong>\u00a0to get started.<\/p>\n<p>Begin by giving the page a title and then select which store view you want it to display on.<\/p>\n<p>Then select Published from the drop-down menu, and that is the admin complete for your new content page.<\/p>\n<p>To add the content, use the left hand table to navigate to content and here you can add your brilliant content.<\/p>\n<p>Don\u2019t forget to hit the\u00a0<strong>Save Page<\/strong>\u00a0button.<\/p>\n<h2 id=\"promotional_rules\"><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/to-get-started.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-494\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/to-get-started.png\" alt=\"\" width=\"385\" height=\"516\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/to-get-started.png 385w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/to-get-started-224x300.png 224w\" sizes=\"auto, (max-width: 385px) 100vw, 385px\" \/><\/a><a>Promotional rules<\/a><\/h2>\n<p>With Magento 2\u2019s promotion features you can reward your customers with money off their orders. There are 2 ways you can do this:<\/p>\n<ul>\n<li>Catalog price rules \u2013 allows you to set a discount rule across a whole category<\/li>\n<li>Cart price rules \u2013 allows you to set a discount on the basket level, regardless of products<\/li>\n<\/ul>\n<p>The main difference here is that\u00a0<strong>Catalog Rules<\/strong>\u00a0are enacted on products before they are added to the cart, while\u00a0<strong>Cart Price Rules<\/strong>\u00a0are applied in the shopping cart.<\/p>\n<p>To add a new rule navigate to\u00a0<em>Marketing &gt; Promotions<\/em>\u00a0where you will see the 2 options mentioned above.<\/p>\n<p><em><strong><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/status.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-495\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/status.png\" alt=\"\" width=\"358\" height=\"730\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/status.png 358w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/status-147x300.png 147w\" sizes=\"auto, (max-width: 358px) 100vw, 358px\" \/><\/a>Catalog price rules<\/strong><\/em><\/p>\n<p>Click the\u00a0<strong>Catalog Price Rule<\/strong>\u00a0option to begin. Then, click the\u00a0<strong>Add New Rule<\/strong>\u00a0button to get started.<\/p>\n<p>As usual, all fields with a\u00a0*red asterix*\u00a0need to be filled in.<\/p>\n<p>On the\u00a0<strong>Rule Information<\/strong>\u00a0tab, give your promo rule a name. This is for internal purpose only and the customer will not see it. Set\u00a0<strong>Status<\/strong>to\u00a0<em>Active<\/em>\u00a0to turn the promotion on.<\/p>\n<p>You can choose which of your sites this promotion will work on. In this example we only have 1 site so that has been selected. If you want to limit your promotion to certain\u00a0<strong>Customer Groups<\/strong>\u00a0you can also do that here.<\/p>\n<p>Put a\u00a0<strong>From<\/strong>\u00a0and\u00a0<strong>To<\/strong>\u00a0rule to set a valid date range for this promotion. If left blank it will run indefinitely until set as\u00a0<em>Inactive<\/em>. You can set the priority of this rule in relation to other rules.<\/p>\n<p>Now you need to decide what conditions need to be met for the discount to be applied.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/conditions.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-496\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/conditions.png\" alt=\"\" width=\"1016\" height=\"319\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/conditions.png 1016w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/conditions-300x94.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2020\/10\/conditions-768x241.png 768w\" sizes=\"auto, (max-width: 1016px) 100vw, 1016px\" \/><\/a><\/p>\n<p>For this example we have chosen to give 10% off the Women\u2019s category (Category ID 24). To apply the 10% discount, navigate to the\u00a0<strong>Actions<\/strong>\u00a0tab and, from the drop down, select<em>Apply as percentage of original price<\/em>\u00a0and enter\u00a0<em>10<\/em>\u00a0as the discount amount. If you want to discount all products in subcategories of a top level category then select\u00a0<em>Yes<\/em>\u00a0for\u00a0<strong>Subproduct<\/strong>\u00a0discounts. Finally, if you don\u2019t want any other promos to be added if someone is using this discount, then set\u00a0<strong>Disregard subsequent rules<\/strong>\u00a0to\u00a0<em>Yes<\/em>.<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/rules-to-yes.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-499\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/rules-to-yes.png\" alt=\"\" width=\"1022\" height=\"319\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/rules-to-yes.png 1022w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/rules-to-yes-300x94.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/rules-to-yes-768x240.png 768w\" sizes=\"auto, (max-width: 1022px) 100vw, 1022px\" \/><\/a><\/p>\n<p>Hit\u00a0<strong>Save and apply<\/strong>\u00a0and you\u2019re done!<\/p>\n<p><em><strong>Cart price rules<\/strong><\/em><\/p>\n<p><strong>Cart Price Rules<\/strong>\u00a0are promotions you can apply to a customer\u2019s basket regardless of the products they buy and you can also introduce a promotional code customers must enter (either a general one or a unique code). Go to\u00a0<em>Marketing &gt; Cart Price Rules<\/em>\u00a0and click\u00a0<strong>Add New Rule<\/strong>. Enter the same information as required above on the\u00a0<strong>Rule Information<\/strong>\u00a0tab. You can also specify how many times a code can be used. If you click\u00a0<strong>Coupon<\/strong>\u00a0the dropdown options are:<\/p>\n<p><em><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/options-are.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-500\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/options-are.jpg\" alt=\"\" width=\"316\" height=\"417\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/options-are.jpg 316w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/options-are-227x300.jpg 227w\" sizes=\"auto, (max-width: 316px) 100vw, 316px\" \/><\/a><\/em><\/p>\n<ul>\n<li><em>No Coupon<\/em>\u00a0\u2013 Discount will auto apply<\/li>\n<li><em>Specific Coupon<\/em>\u00a0\u2013 You can customise the coupon required (allows you to auto-generate multiple random codes)<\/li>\n<li><em>Auto<\/em>\u00a0\u2013 Magento will automatically generate coupon codes on the fly, which is particularly useful if you\u2019re using it with an abandoned basket reminder.<\/li>\n<\/ul>\n<p>Here we have chosen a specific voucher code and chosen to limit it to only 100 orders and only 1 order per customer.<\/p>\n<p>Next you will need to apply the\u00a0<strong>Conditions<\/strong>. For this example we are offering \u00a315 discount on orders of \u00a3100 or more, so we need to make the conditions trigger when a customer has \u00a3100+ of goods in their basket.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/basket.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-501 aligncenter\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/basket.png\" alt=\"\" width=\"1024\" height=\"332\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/basket.png 1024w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/basket-300x97.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/basket-768x249.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>Now we need to set the\u00a0<strong>Actions<\/strong>.<\/p>\n<p>Select\u00a0<em>Fixed amount discount<\/em>\u00a0and enter\u00a0<em>15<\/em>\u00a0in the\u00a0<strong>Discount Amount<\/strong>. If you want to limit the amount of discount, you can do this in the next step \u2013 most useful when you are offering a percentage discount. Complete the rest of the steps and then review the rules at the bottom of this tab. If you want to restrict the products the discount can be applied to, you can do that here. For example, to protect the margin of certain products.<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/products.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-502 aligncenter\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/products.png\" alt=\"\" width=\"1024\" height=\"598\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/products.png 1024w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/products-300x175.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/products-768x449.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>This is all the essential information required so once complete hit\u00a0<strong>Save<\/strong>\u00a0and you\u2019ve now set-up 2 new promotions.<\/p>\n<h2 id=\"order_processing\"><a>Order processing<\/a><\/h2>\n<p>When you\u2019ve made your first sale, you need to process the order and get the product shipped to your customer. To view a list of all orders you have received go to\u00a0<em>Sales &gt; Orders<\/em>.<\/p>\n<p>You\u2019ll see a list of orders that have been made through your site, and in this guide we\u2019ll show you how to process an order and do a refund.<\/p>\n<p>First of all click on View in the Action column as seen in the screenshot below.<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/below.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-503\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/below.png\" alt=\"\" width=\"1024\" height=\"96\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/below.png 1024w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/below-300x28.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/below-768x72.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Depending on your payment integrations, the payment may have been taken already and if so, the Status of the purchase will be in\u00a0<strong>Processing<\/strong>\u00a0and an invoice will already have been created. If you\u2019re using a payment method, such as\u00a0<strong>Check\/Money order<\/strong>\u00a0as shown in this example, the invoice has not been created and the status of the order is\u00a0<em>Pending<\/em>.<\/p>\n<p>To create the invoice simply click the\u00a0<strong>Invoice<\/strong>\u00a0link at the top of the order view.<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/order-view.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-504\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/order-view.png\" alt=\"\" width=\"822\" height=\"80\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/order-view.png 822w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/order-view-300x29.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/order-view-768x75.png 768w\" sizes=\"auto, (max-width: 822px) 100vw, 822px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Scroll to the bottom if you wish to part invoice the order. You can do this by altering the quantity in the\u00a0<strong>Items to invoice<\/strong>\u00a0section as per the screenshot below.<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/inviqa.com\/sites\/default\/files\/admin47-1024x240.png\" alt=\"\" width=\"1024\" height=\"240\" \/><\/p>\n<p>In this example, we will keep things simple and invoice the whole order, and you can do this by clicking the\u00a0<strong>Submit Invoice<\/strong>\u00a0button in the bottom right corner of the invoice.<\/p>\n<p>The order is now \u2018paid\u2019 and is ready to ship. Simply click the\u00a0<strong>Ship<\/strong>\u00a0link at the top of the order view.<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/top-of-order-view.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-505\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/top-of-order-view.png\" alt=\"\" width=\"822\" height=\"80\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/top-of-order-view.png 822w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/top-of-order-view-300x29.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/top-of-order-view-768x75.png 768w\" sizes=\"auto, (max-width: 822px) 100vw, 822px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>When creating a new shipment you can add a tracking number if required by simply clicking the\u00a0<strong>Add Tracking Number<\/strong>\u00a0and adding the details. These details will be emailed to your customer in the delivery notification.<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/notification.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-506 aligncenter\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/notification.png\" alt=\"\" width=\"563\" height=\"210\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/notification.png 563w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/notification-300x112.png 300w\" sizes=\"auto, (max-width: 563px) 100vw, 563px\" \/><\/a><\/p>\n<p>You can also choose only to part ship an order by adjusting the quantity against each item in the shipment.<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/shipment.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-507 aligncenter\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/shipment.png\" alt=\"\" width=\"963\" height=\"240\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/shipment.png 963w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/shipment-300x75.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/shipment-768x191.png 768w\" sizes=\"auto, (max-width: 963px) 100vw, 963px\" \/><\/a><\/p>\n<p>Once you\u2019re happy with the shipment, you can create the new shipment by clicking the\u00a0<strong>Submit Shipment<\/strong>\u00a0button in the bottom right corner of the\u00a0<strong>New Shipment<\/strong>\u00a0view. Your order has now been marked as\u00a0<em>Complete<\/em>\u00a0and your customer will receive the shipment email.<\/p>\n<h2 id=\"Refunds\"><a>Refunds<\/a><\/h2>\n<p>When you\u2019re ready to refund an order, simply open the order you want to refund and click on\u00a0<em>Credit Memo<\/em>\u00a0as shown in the screenshot below.<\/p>\n<p>Create Return will be covered in a later guide, as this is related to the Enterprise feature,\u00a0<strong>Return Management Authorization<\/strong>.<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/authorization.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-508\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/authorization.png\" alt=\"\" width=\"681\" height=\"77\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/authorization.png 681w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/authorization-300x34.png 300w\" sizes=\"auto, (max-width: 681px) 100vw, 681px\" \/><\/a><\/p>\n<p>Scroll down to the\u00a0<strong>Items to Refund<\/strong>\u00a0section and confirm that you\u2019re happy to refund all items. If you only want to refund certain items, just update the\u00a0<strong>Qty to Refund<\/strong>\u00a0and the correct amount to refund will automatically be updated. The item will not be automatically added back to the stock in Magento unless you tick the\u00a0<strong>Return to Stock<\/strong>\u00a0checkbox.<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/checkbox.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-509\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/checkbox.png\" alt=\"\" width=\"1024\" height=\"199\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/checkbox.png 1024w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/checkbox-300x58.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/checkbox-768x149.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>Once you\u2019re happy with the items you want to return, you can scroll down and review the\u00a0<strong>Refund Totals<\/strong>\u00a0section where you can make manual adjustments as required. There\u2019s also an option where you can refund to the customer\u2019s Store Credit rather than refunding the money. That way the customer can spend the store credit on their next order(s) on your website.<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/your-website.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-511\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/your-website.png\" alt=\"\" width=\"416\" height=\"467\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/your-website.png 416w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/your-website-267x300.png 267w\" sizes=\"auto, (max-width: 416px) 100vw, 416px\" \/><\/a><\/p>\n<p>Once you\u2019re happy to process the refund, simply click Refund Offline. Depending on your payment gateway you may have another option available to Refund Online which will automatically refund the amount through the payment gateway. If it is refunded offline you will have to manually refund through the payment gateway.<\/p>\n<p>Once processed the order will appear as Closed.<\/p>\n<h2 id=\"customer_information\"><a>Customer information<\/a><\/h2>\n<p>Your customers are the most important thing about your online store so it\u2019s imperative you know who they are, how they spend, and what they are worth to you.<\/p>\n<p>Magento 2 gives you plenty of details about each customer so here is a run through of some key parts.<\/p>\n<p>If you go to\u00a0<em>Customer &gt; All Customers<\/em>\u00a0you will see the table below, which shows some general information about all your customers.<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/all-your-customers.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-512\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/all-your-customers.png\" alt=\"\" width=\"1024\" height=\"230\" srcset=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/all-your-customers.png 1024w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/all-your-customers-300x67.png 300w, https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/all-your-customers-768x173.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>Here you can search for a specific user and can amend any details, such as a change of name on an account. Use the search fields just below the title of each column. Once you have found the person you are after you can click on them and view their information in more detail. Key tabs include:<\/p>\n<p><a href=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/Customer-information.png\"><br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-513 alignleft\" src=\"https:\/\/www.createagile.com\/blog\/wp-content\/uploads\/2016\/03\/Customer-information.png\" alt=\"\" width=\"210\" height=\"754\" \/><\/a><\/p>\n<ul>\n<li>Account Information \u2013 allows you to edit the customer group, name and email address<\/li>\n<li>Addresses \u2013 where you can update the shipping and billing address, or add new addresses on the customer\u2019s request<\/li>\n<li>Orders \u2013 shows you all previous orders in detail including date, items, and value.<\/li>\n<li>Product Reviews \u2013 if enabled on your site you can see what kind of reviews each person is leaving. All of these tabs contain very useful information to help paint a picture of who your customers are.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"Conclusion\"><a>Conclusion<\/a><\/h2>\n<p>The above guide provides you with the essential knowledge to set up a simple Magento 2 store. We hope that you have found the Magento 2 admin interface easy to navigate, and more intuitive to use than the Magento 1 panel. If you\u2019re new to Magento, we think you\u2019ll find the admin panel easy to get to grips with. Magento 2 has the hallmarks of becoming a great asset for merchants, and we\u2019ll be following up this tutorial with further guides on some of its more advanced admin features.<\/p>\n<section class=\"layout__header\">\n<div>\n<div id=\"block-headerblock\">\n<div class=\"blog__top\">\n<div class=\"blog__content\">\n<div>\n<h2 id=\"glossary\"><a>Glossary<\/a><\/h2>\n<ul>\n<li><strong>Configuration \u2013 General<\/strong>: This is where you\u2019ll find the general settings which will apply to your website, such as your company information. These settings do not cover sales or products.<\/li>\n<li><strong>Configuration \u2013 Sales<\/strong>: This is where you\u2019ll find the settings directly linked to the sales side of your website.<\/li>\n<li><strong>Multi-store<\/strong>: Magento 2 provides multi-store functionality, which means that you can set up several stores on one single Magento instance. You can use this to create a localised site for your brand in many countries with different currencies and language, for example, or you can use it to house many brands under one single Magento instance.<\/li>\n<li><strong>Configuration<\/strong>\u00a0<strong>scope<\/strong>: Magento allows you to set settings and data on different levels so that certain data\/ settings can be inherited from a parent scope. In Magento there are 4 levels: Global, Website, Store, and Storeview.<\/li>\n<li><strong>Global<\/strong>: This is your entire Magento installation.<\/li>\n<li><strong>Website<\/strong>: Websites sit at the top of the Magento setup and refer to the domain you use. One website can have one or more Stores and many websites can be used on a single installation.<\/li>\n<li><strong>Store<\/strong>: Stores refer to your product catalogue. One website can therefore have multiple stores. The root category is configured at this level which allows multiple stores under the same website to have different catalogue structures.<\/li>\n<li><strong>Store view<\/strong>: Store views offer a primary advantage for international retailers as they enable localised content. At this level, you can localise content for different markets and adjust product titles and descriptions. The majority of international retailers use this level for language settings.<\/li>\n<li><strong>CE<\/strong>: Magento Community Edition. CE requires no licence fee and is the entry-level version of Magento.<\/li>\n<li><strong>EE<\/strong>: Magento Enterprise Edition. ME contains more features than Magento CE and has optimised performance. A licence fee applies.<\/li>\n<li><strong>Beta<\/strong>: Beta is a commonly-used name for a phase of the product lifecycle when it is being extensively tested in the real world before officially being released. Though Magento 2 is in beta at the time of writing, its official commercial launch is expected in late 2015.<\/li>\n<li><strong>Base URL<\/strong>: This is a Magento term for your domain name. Most commonly, it will be\u00a0<a href=\"http:\/\/www.yourstore.com\/\">http:\/\/www.yourstore.com<\/a>.<\/li>\n<li><strong>Secure base URL<\/strong>: Similar to base URL. However, this is the secure version which means you site will use https instead of http where you have a SSL (Secure Sockets Layer) Certificate on your website. Note: you should have SSL on any pages where transactions of customer data takes place, and Google now recommends<\/li>\n<li><strong>Native<\/strong>: In this context, native is used to describe a feature that comes &#8216;out of the box&#8217;\u00a0with the Magento platform and does not have to be developed by a software engineer.<\/li>\n<li><strong>Favicon<\/strong>: The small icon displayed next to the text on the browser tab and in your list of bookmarks.<\/li>\n<li><strong>Default<\/strong>\u00a0<strong>country<\/strong>: This is the default country of your store. This setting will be reused in other settings unless overridden.<\/li>\n<li><strong>Base<\/strong>\u00a0<strong>currency<\/strong>: This is the currency you\u2019ll receive payment in.<\/li>\n<li><strong>Default<\/strong>\u00a0<strong>display<\/strong>\u00a0<strong>currency<\/strong>: This is the default currency displayed to your customers online and does not have to be the same as your base currency.<\/li>\n<li><strong>Minimum<\/strong>\u00a0<strong>order<\/strong>\u00a0<strong>amount<\/strong>: In certain settings you can set a minimum order amount. For example, a customer could be eligible for free shipping when they reach a spending threshold). This setting ensures any such rules are only triggered when the spending requirements is reached.<\/li>\n<li><strong>API<\/strong>: Application Program Interface. This is how you can connect a system \/ platform, such as Magento, to another platform or system. It\u2019s commonly used with Magento to connect it to Order Management and Accounting Systems.<\/li>\n<li><strong>Default tax destination calculation<\/strong>: This should be set to where your business operates out from as it forms the basis of your tax calculations.<\/li>\n<li><strong>Cart price rules<\/strong>: These are the promotional rules that you can apply to the shopping cart\/basket.<\/li>\n<li><strong>Catalog price rules<\/strong>: These are the promotional rules that you can apply on a product level.<\/li>\n<li><strong>Credit memo<\/strong>: Used to refund money to your customer. You will create a credit memo against an invoice.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<div class=\"layout__content\">\n<div>\n<div id=\"block-inviqa-content\">\n<article role=\"article\" data-history-node-id=\"229\">\n<div>\n<div class=\"layout layout--onecol\">\n<div class=\"layout__region layout__region--content\">\n<div>\n<aside class=\"panel-with-heading panel panel--brand panel--primary\">\n<div class=\"panel-with-heading__image\"><\/div>\n<\/aside>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This guide will provide you with the essential knowledge required to set up a simple ecommerce store with Magento 2.&hellip;<\/p>\n","protected":false},"author":3,"featured_media":516,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[64,25,38],"tags":[],"class_list":["post-459","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-magento","category-web-design","category-web-development"],"_links":{"self":[{"href":"https:\/\/www.createagile.com\/blog\/wp-json\/wp\/v2\/posts\/459","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.createagile.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.createagile.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.createagile.com\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.createagile.com\/blog\/wp-json\/wp\/v2\/comments?post=459"}],"version-history":[{"count":4,"href":"https:\/\/www.createagile.com\/blog\/wp-json\/wp\/v2\/posts\/459\/revisions"}],"predecessor-version":[{"id":514,"href":"https:\/\/www.createagile.com\/blog\/wp-json\/wp\/v2\/posts\/459\/revisions\/514"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.createagile.com\/blog\/wp-json\/wp\/v2\/media\/516"}],"wp:attachment":[{"href":"https:\/\/www.createagile.com\/blog\/wp-json\/wp\/v2\/media?parent=459"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.createagile.com\/blog\/wp-json\/wp\/v2\/categories?post=459"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.createagile.com\/blog\/wp-json\/wp\/v2\/tags?post=459"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}